What is the first step to getting help at a San Antonio rehab?

The first step is to acknowledge you need help. From there, you can call our admissions team for a free, confidential assessment. We'll answer all your questions and help you determine the best path forward.

How do I know if I need detox or rehab?

If you experience withdrawal symptoms when you stop using, medical detox is likely a necessary first step. Rehab is the next phase, focusing on the underlying causes of addiction and developing a long-term recovery plan.

What types of addiction do you treat?

We offer comprehensive treatment for a wide range of addictions, including alcohol, opioids, heroin, methamphetamine, and prescription medication.

Do you offer medical detox on-site at your San Antonio facility?

If you experience withdrawal symptoms when you stop using, medical detox is likely a necessary first step. Rehab is the next phase, focusing on the underlying causes of addiction and developing a long-term recovery plan.

What is a "dual diagnosis" and how do you treat it at New Choices?

A dual diagnosis is when a person has both a substance use disorder and a co-occurring mental health condition like depression or anxiety. We specialize in treating both conditions simultaneously for a more effective, holistic recovery.

What levels of care do you offer at your San Antonio facility?

We provide a full continuum of care, including medically supervised detox, residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP).

How long is a typical stay at New Choices Treatment Center?

The length of treatment varies, but our residential programs typically range from 14 to 90 days, depending on your individual needs and treatment plan.

What are the residential accommodations like?

We offer private, apartment-style housing where each house is shared with one other guest of the same gender. You'll have a private bedroom, bathroom, and access to a shared kitchen and living area.

What kind of meals do you serve?

Our "RiverWalk Café" has a healthy eating initiative, serving meals prepared from fresh, wholesome ingredients in a gourmet kitchen.

Do you have specialized programs for certain groups?

Yes, we offer a specialized treatment track tailored to the unique needs of service members, including military personnel and police officers.

What types of therapy do you use?

Our evidence-based therapies include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR) for trauma, and family counseling.

What holistic therapies do you offer?

We believe in a whole-person approach to recovery, which is why we offer holistic therapies like yoga and recreational activities, as well as nutritional education.

Do you offer medication-assisted treatment (MAT)?

Yes, we offer medication-assisted treatment to help manage withdrawal symptoms and cravings as part of our comprehensive treatment plan.

Is your facility male-only or female-only?

We have gender-separated residential units to provide a safe and comfortable environment for our clients.

Do you offer trauma-informed care?

Yes, we understand the connection between trauma and addiction. Our therapists are trained in trauma-informed care, including EMDR, to help clients heal from past experiences.

How do you ensure client safety during treatment?

We have a comprehensive medical team on-site around the clock to provide 24/7 care and ensure the safety and comfort of our clients.

Do you provide individual and group therapy?

Yes, our program includes both individual, one-on-one sessions with a therapist and group therapy sessions, which foster a sense of community and peer support.

How do I start the admissions process at New Choices Treatment Center?

The first step is to call our admissions team for a confidential, free consultation. We will verify your insurance and answer any questions you have.

What information will I need for the admissions process?

You will need your insurance card and some basic information about your substance use history and any co-occurring mental health conditions.

What if I don't have insurance?

Our admissions team can help you explore private pay and financing options.

Can I tour the facility before admitting?

Yes, we encourage potential clients and their families to book a tour of our San Antonio facility to see our serene environment and learn more about our programs.

Do you accept private insurance?

Yes, we are in-network with most major providers and we also accept out-of-network insurance.

What if I don't have insurance?

Our admissions team can help you explore private pay and financing options.

Can I tour the facility before admitting?

es, we encourage potential clients and their families to book a tour of our San Antonio facility to see our serene environment and learn more about our programs.

Do you offer medical detox at your San Antonio facility?

Yes, we offer medically assisted detox to help clients safely and comfortably withdraw from drugs and alcohol.

What happens during medical detox at New Choices?

Our medical team provides 24/7 supervision and can administer medication to manage withdrawal symptoms, ensuring a safe and comfortable start to your recovery journey.

Our medical team is trained to minimize discomfort and pain during the detox process. We use evidence-based methods and medications to make it as comfortable as possible.

How long does the detox process take?

The length of detox varies depending on the substance used and the individual, but it typically lasts from a few days to a week.

Can I go directly to residential treatment without detox?

For most substances, a medically supervised detox is a necessary first step to ensure physical stability before beginning the therapeutic work of residential treatment.

How does New Choices involve families in the recovery process?

We understand addiction is a family disease. We offer family counseling and a monthly family education program to help your loved ones heal and support you in your recovery.

Do you have a family support group?

Yes, we offer a monthly in-person family education program as well as a virtual family addiction support group.

Can family and friends visit me at the center?

Yes, after completing our weekend family program, loved ones are welcome to visit on Sunday afternoon.

What if my family lives out of town?

We offer a virtual family support program so that family members who are not in the San Antonio area can still participate and receive support.

What is an alumni program and do you have one?

Yes, we have an alumni program to help our graduates stay connected and supported after they complete treatment.

What is aftercare and why is it important?

Aftercare is the plan for ongoing support after you leave our facility. It's a critical component of a successful, long-term recovery.

What does an aftercare plan look like at New Choices?

We work with each client to create a personalized aftercare plan that may include sober living arrangements, continued therapy, and participation in support groups.

Do you offer sober living services?

While we don't have on-site sober living, we can connect you with reputable sober living homes in the San Antonio area.

How can I find a support group in San Antonio?

We will help you connect with local support groups, such as AA or NA meetings, which are a vital part of a long-term recovery plan.

How can I maintain sobriety after treatment?

Maintaining sobriety is a lifelong commitment. We provide you with the tools and skills to manage triggers, and our alumni program provides ongoing support.

Are you a licensed drug treatment facility?

Yes, we are a licensed treatment center, ensuring we meet strict state and federal standards for quality care.

Do you offer private rooms?

Yes, our apartment-style housing provides private bedrooms to give you the space you need for personal reflection and healing.

Can I smoke or use nicotine products?

We have a designated smoking area on our property.

How do I get to your facility in San Antonio?

Our center is located at 3050 Eisenhauer Rd, San Antonio, TX 78209. We can assist with transportation arrangements.

How do I know if New Choices is the right fit for me?

We invite you to call us for a free, confidential consultation. Our caring team will listen to your story and help you determine if our program is the right "new choice" for you.

What kind of fitness activities do you offer?

We believe in the mind-body connection. Our program includes exercise and fitness activities to promote overall health and well-being.

Do you have a waiting list?

We strive to offer prompt admission and a smooth transition into our program.

Is the facility gender-separated?

Yes, our residential and courtyard areas are separated by gender to create a safe and focused environment.

What is the community like at New Choices?

We foster a strong sense of community where you can heal with peers in a supportive, judgment-free setting.

What is the "whole person approach" you talk about?

This means we don't just treat the addiction. We address the physical, mental, and spiritual aspects of your health to promote lasting recovery.

What is the difference between a PHP and an IOP?

A PHP (Partial Hospitalization Program) is a more intensive day program, while an IOP (Intensive Outpatient Program) requires fewer hours and allows for more flexibility.

How does your military and first responder program work?

Our specialized track for service members provides tailored care that addresses the unique challenges and experiences of this population, helping them transition into a healthy civilian life.

Redefine Your Future

We’re here to help you improve your mental health in addiction recovery. Find sustainable well-being here.

Olivia Houston, LVN

Nurse Manager

My name is Olivia Houston and I am the Director of Nursing/Nurse Manager for NCTC. I have been employed with this company since October of 2021. I have 10+ years of experience in the medical field and love to assist our clients however I can.

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